Find the optimal CRM solution

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and service sector. Optimize call center operations, automate sales and increase profits. User-friendly interface and powerful tools for effective customer management.

Service advantages

  • Understandable interface. Easy navigation and intuitive functions for quick team adaptation.
  • Sales automation. From lead to deal - all in one place, minimize routine and increase profits.
  • Ukrainian support. Quick and qualified assistance in Ukrainian - always nearby.
  • Reporting and analytics. Full control over the business - data for informed decisions.

Functionality

  • Automation of call processing
  • Integration with e-commerce platforms
  • User-friendly interface for agents
  • Analytics and reporting
  • Ukrainian language support
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LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders and payments. A convenient tool for the effective operation of your call center and business scaling!

Service advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, no errors.
  • Convenient management. Intuitive interface for fast operation.
  • Process optimization. Saving time on routine tasks, focus on sales.
  • Real-time reporting. Track profit and dropshipper performance instantly.

Functionality

  • Call center automation
  • Convenient accounting of dropshippers
  • Integration with popular APIs
  • Quick CRM launch
  • Ukrainian support 24/7
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CPAshka
№3

HubSpot CRM

HubSpot CRM - a powerful yet free CRM. Ideal for call centers! Automate marketing, sales, and customer support in one platform. Increase call handling efficiency and improve customer service.

Service advantages

  • Free start. Start managing customer relationships at no cost.
  • Full integration. Marketing, sales, and support in one place.
  • Clear analytics. Get reports to improve customer engagement.
  • Scaling. Easily add features as your business grows.

Functionality

  • Call automation
  • User-friendly interface
  • Integration with other services
  • Reporting and analytics
  • Free version
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HubSpot CRM
№4

Capsule CRM

Capsule CRM is a lightweight CRM perfect for call centers. Manage contacts, deals, and projects efficiently. Organize customer interactions and increase sales. Easy to use, powerful result!

Service advantages

  • Simple contact management. Keep all customer information in one place.
  • Increased sales efficiency. Track deals and increase profits.
  • Convenient teamwork. Share data and discuss projects.
  • Flexibility and scalability. Adapt the system to your growing needs.

Functionality

  • Simple interface
  • Convenient customer management
  • Accounting for deals and projects
  • Integration with mail
  • Quick CRM setup
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Capsule CRM
№5

Binotel SmartCRM

Binotel SmartCRM - CRM for the call center: a complete 360° client card, call analytics, tasks and integration with the PBX. Optimize operator performance and increase sales efficiency!

Service advantages

  • 360° client profile. The entire interaction history in one place for quick solutions.
  • Integration with telephony. Manage calls directly from CRM, save time.
  • Real-time analytics. Track key metrics to improve performance.
  • Task automation. Set up triggers and reminders for efficiency.

Functionality

  • 360° client card
  • Call center analytics
  • PBX integration
  • Task automation
  • User-friendly interface
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Binotel SmartCRM
№6

OneBox OS

OneBox OS: CRM/ERP platform for call centers. Automate processes, integrate telephony, manage warehouse and document flow in a single system. Optimize the work of your call center with OneBox OS!

Service advantages

  • Unified solution. Managing all aspects of the business from a single OneBox OS platform.
  • Time saving. Automation of routine tasks frees up time for clients.
  • Productivity increase. Optimization of work processes for faster results.
  • Communication improvement. Telephony integration for effective communication.

Functionality

  • CRM for call center
  • Process automation
  • Integration with telephony
  • Convenient document management
  • Warehouse management
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OneBox OS
№7

NetHunt CRM

NetHunt CRM - A CRM system integrated into Gmail, ideally suited for call centers. Manage leads, sales funnels, and automate processes without leaving your inbox. Optimize customer relations and boost your call center's efficiency.

Service advantages

  • All in Gmail. Convenient management of clients and deals directly in your email, without switching.
  • Sales automation. No more routine tasks! Automate funnels and correspondence.
  • Full integration. Connect all communication channels and analyze effectiveness.
  • Clear analytics. Track key metrics and improve team results.

Functionality

  • CRM in Gmail
  • Email integration
  • Sales automation
  • Sales funnels
  • Convenient lead management
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NetHunt CRM
№8

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales and call centers. Deep integration with Microsoft 365 and Copilot automates routine tasks, improves customer interaction and increases results. Optimize your call center!

Service advantages

  • Integration 365. A single platform for data and communications, without gaps.
  • Copilot AI assistant. Automates routine tasks, provides real-time insights.
  • Sales growth. Optimize processes, close more deals faster.
  • Personalized experience. Understand customers, build strong relationships.

Functionality

  • Call optimization
  • Process automation
  • Integration with 365
  • Copilot for analysis
  • Real-time reporting
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Microsoft Dynamics 365 Sales
№9

Vtiger CRM

Vtiger CRM is the only platform for call centers that unifies sales, marketing, and customer support. Streamline agent operations, increase conversions, and improve customer experience with Vtiger.

Service advantages

  • Clear analytics. Get real-time reports to improve performance.
  • Unified platform. Manage sales, marketing, and support in one place.
  • Sales automation. Increase the number of deals with automated actions.
  • 24/7 customer support. Provide quality assistance to customers when they need it.

Functionality

  • Sales automation
  • Telephony integration
  • User-friendly interface
  • 24/7 customer support
  • Analytics and reports
Start for free
Vtiger CRM
№10

Copper

Copper - CRM for Google Workspace, ideal for call centers. Deep integration with Gmail simplifies customer relationship management, automates processes, and increases call handling efficiency. Optimize communications and increase sales with Copper!

Service advantages

  • Integration with Gmail. All communication in one place, without switching between windows.
  • Task automation. Reduce manual work, focus on customers.
  • Team productivity. Streamline workflow, increase efficiency.
  • Analytics and reports. Make informed decisions based on data.

Functionality

  • Call automation
  • Integration with Gmail
  • Real-time reporting
  • Sales optimization
  • Customer support
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Copper
№11

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Optimize your call center, improve customer experience and increase profits! Expand CRM capabilities to suit your business needs.

Service advantages

  • Відкритий код. Full freedom of settings for business needs.
  • B2B focus. Optimized for complex sales and long cycle.
  • Flexibility of settings. Easily adapts to unique business processes.
  • Integration with everything. Connect the necessary services without restrictions.

Functionality

  • Call optimization
  • Process automation
  • Software integration
  • Data analysis
  • Real-time reporting
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SugarCRM

Overview and Comparison of CRM

# Platform Scope of application Features Trial Initial cost
1LP-CRMProduct business, e-commerce, servicesSales automation, call center, customer managementFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerce, Call centersAutomation, accounting, scalingFree for the first 100 leadsfrom $5/month
3HubSpot CRMSmall business, call centersFree CRM, Process automation, Call handlingFree planfrom $20/user/month
4Capsule CRMCall centers, small businessContacts, deals, projectsFree planfrom $18/month per user
5Binotel SmartCRMCall centers, sales360° card, call analytics, PBX integration-from 399 UAH/month per employee
6OneBox OSCall centers, salesAutomation, telephony, CRM/ERPPart of the applications are freefrom $1.99/month (per 1000 records)
7NetHunt CRMCall centers, salesGmail integration, automation, sales funnels14-day trialfrom $24/month per user
8Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, analytics30 day trialfrom $65/month per user
9Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialFrom $15/month per user
10CopperCall centers, salesGmail integration, automation, efficiency14 day trialfrom $29/month per user
11SugarCRMB2B sales, call centersSales automation, customer support, expandabilityTest is freefrom $49/month per user

Frequently Asked Questions

?What does a customer management system provide?
It helps automate the processing of requests, store communication history, and improve the quality of service.
?What are the main functions of the program?
Integration with telephony, automatic call distribution, analytics, reporting, storage of customer data.
?What are the benefits for my business?
Increased operator productivity, improved customer loyalty, cost optimization, increased sales.
?Which system to choose in Ukraine?
The choice depends on your needs. Consider KeyCRM, Perfectum, NetHunt, Creatio, and other popular solutions.
?How much does implementation and support cost?
The cost depends on the chosen system, functionality, and number of users. Check with suppliers.