Best CRMs for Small Business 2026: Top 17

LP-CRM is a Ukrainian CRM for small businesses! Ideal for product, e-commerce and service industries. Automate sales, manage customers and increase profits. User-friendly interface, quick implementation.

Main advantages

• Understandable interface. Easy to learn, intuitive management, quick start.
• Sales automation. Manage leads, deals and orders in one place.
• Ukrainian support. Qualified assistance in your native language, quick resolution of issues.
• Profit growth. Optimize business processes and increase sales with LP-CRM.

Characteristics

• Sales automation
• Easy to use
• Clear analytics
• Ukrainian support
• Price for small business

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CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order processing and control profit. The perfect solution for small businesses!

Main advantages

• Accounting for dropshippers. Automatic calculation of profits/payments for each dropshipper.
• Saving time. Automation of routine frees up time for business development.
• Sales analytics. Track performance and make informed decisions.
• User-friendly interface. Intuitive design for easy operation.

Characteristics

• Dropshipping automation
• Convenient partner accounting
• Ukrainian interface
• Optimization for small businesses
• Integration with Nova Poshta

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Creatio (Sales) - Low-code CRM platform for small business. Automate sales, marketing, and service with ready-made processes or customize your own without code. Increase team efficiency and customer satisfaction.

Main advantages

• Sales automation. Sell more while spending less time on routine. Creatio simplifies every stage of the deal.
• Flexible customization. Adapt the platform to the needs of your business without code. Easily change processes.
• Clear reports. Analyze sales and customer data for informed decision-making.
• Integration with tools. Connect Creatio to your favorite services for a single workspace.

Characteristics

• Intuitive interface
• Process automation
• Easy setup
• 24/7 customer support
• Low implementation cost

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Streak CRM - CRM right in your Gmail. Organize customer relations, sales, and projects with custom pipelines without leaving your email. Perfect for small businesses!

Main advantages

• All in Gmail. Manage everything without leaving your email, conveniently and quickly.
• Custom pipelines. Customize processes for your unique business.
• Easy to use. Intuitive interface, quick team training.
• Sales efficiency. Increase profit by optimizing customer relations.

Characteristics

• Gmail integration
• Easy to use
• Custom pipelines
• Sales automation
• Convenient for teams

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Zoho CRM - cloud-based CRM for small businesses. Automate sales, marketing, and customer support. Increase profits and optimize business processes with Zoho CRM!

Main advantages

• Sales growth. Optimize the sales funnel, attract more customers, and increase profits.
• Automation of routine. Free up time from repetitive tasks, focus on business development.
• Data centralization. All customer information in one place, quick access for the team.
• Service improvement. Increase customer satisfaction through fast and quality support.

Characteristics

• Affordable price
• Intuitive interface
• Process automation
• 24/7 support
• Scalability

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amoCRM - CRM for small business that focuses on messengers. Automate sales through chat funnels, engage bots, and communicate with customers in any channel. Omnichannel for effective communication!

Main advantages

• Easy communication with clients. Convenient integration with messengers for quick responses.
• Increased sales. Automation of the sales funnel increases conversion.
• Personalized approach. More satisfied customers through personal communication.
• Simple automation. Easily set up chatbots without programming knowledge.

Characteristics

• Simple implementation
• Integration with chats
• Sales automation
• Convenient sales funnel
• 24/7 support

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SalesDrive - CRM for online stores that simplifies sales management! Integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize business processes and increase profits with SalesDrive!

Main advantages

• Integration SalesDrive. Everything in one place: marketplaces, delivery, payments, and warehouse.
• Sales growth. Process automation = more time for customers and deals.
• Easy order management. Track everything from application to delivery in a few clicks.
• Reporting and analytics. Get valuable data about your business for decision-making.

Characteristics

• CRM for e-commerce
• Integrations everywhere
• User-friendly interface
• Sales automation
• 24/7 support

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Close - CRM for sales teams specializing in calls and email newsletters. Ideal for small businesses, it allows you to automate communication with customers and increase sales. Emphasis on the efficiency of sales.

Main advantages

• Simple calls. Call clients in one click and record conversations.
• Automatic emails. Set up a series of letters and forget about the routine.
• User-friendly interface. Easy to learn, quick to start selling.
• Sales growth. Focus on communication leads to bigger deals.

Characteristics

• Easy start
• Sales automation
• User-friendly interface
• Support in Ukrainian
• Integration with mail

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OneBox OS: CRM/ERP system for small business. Automate processes, telephony, warehouse and document management in a single platform. Optimize your business and increase profits!

Main advantages

• Everything in one place. Manage your business: processes, telephony, warehouse, documents - all in OneBox OS.
• Automation of routine. Free up team time by automating repetitive tasks and processes.
• Sales growth. Optimize the sales funnel, increase conversion and customer loyalty.
• Simple implementation. Quick start without programmers and long setup with OneBox OS.

Characteristics

• CRM/ERP for small business
• Process automation
• Telephony + warehouse + CRM
• Affordable price
• All in one solution

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Insightly - CRM system with project management features designed for small and medium-sized businesses. Integrates with many tools to help streamline sales, marketing and service in one place.

Main advantages

• Sales growth. More deals, satisfied customers, and greater profits.
• Team productivity. Organize work, track progress, achieve goals.
• Convenient project management. Integrated planning and task execution for success.
• Seamless integrations. Easy connection of favorite tools for a unified workspace.

Characteristics

• CRM for small teams
• Simple implementation
• Integrations: all in one
• User-friendly interface
• Affordable price

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Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, monitor progress and close more deals. Ideal for small businesses looking to grow.

Main advantages

• Increased sales. Pipedrive helps you see deals, focus on key issues and increase profits.
• Visual pipeline. Easily track deal progress at each stage of the sale.
• Easy to use. The intuitive interface allows you to quickly adapt and start working.
• Routine automation. Free up your time with automatic tasks and reminders.

Characteristics

• User-friendly interface
• Sales visualization
• Task automation
• Easy implementation
• Profit growth

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monday sales CRM is a flexible CRM system for sales teams based on the monday.com platform. Optimize your sales funnel, automate routine tasks, and improve customer collaboration. The perfect solution for small businesses looking to grow.

Main advantages

• Simple integration. Easily integrates with other monday.com tools for a unified workspace.
• Full adaptation. Customize your sales funnel to your unique needs and workflows.
• Clear analytics. Get clear reports and forecasts for informed decision-making.
• Increased productivity. Optimize the work of the sales team and close more deals faster.

Characteristics

• Sales automation
• Ease of setup
• Clear analytics
• Integration with monday.com
• Support for teams

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Agile CRM - A CRM system that integrates sales, marketing, and service into a single interface. An ideal solution for small businesses, allowing you to automate processes and increase team efficiency.

Main advantages

• All in one place. Combines sales, marketing, and service for convenience.
• Cost savings. A comprehensive solution is cheaper than separate tools.
• Easy implementation. Easily integrates into your business process, without any problems.
• Improved customer relations. Increase customer loyalty thanks to better service.

Characteristics

• All in one place
• Intuitive interface
• Support for small businesses
• Process automation
• Increased sales

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Apptivo - a suite of business applications with a CRM core, designed specifically for the needs of small and medium-sized businesses. Streamline sales, marketing, support, and other processes in one place!

Main advantages

• Price/quality. Apptivo - a powerful tool at an affordable price for SMB.
• All in one place. Manage your business, from sales to finance, in a single platform.
• Sales growth. Automate sales processes to increase profits.
• Ease of use. Intuitive interface, easy to learn and use every day.

Characteristics

• CRM for small business
• Clear interface
• Sales automation
• 24/7 support
• Flexible setup

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KeepinCRM is a simple CRM for small businesses. Manage customers, tasks, deals, warehouse, and finances in one place. Streamline sales and boost productivity with KeepinCRM!

Main advantages

• Легкий старт. Intuitive interface for instant implementation of KeepinCRM.
• All in one place. Manage customers, deals, warehouse, and finances in one system.
• Sales growth. Sales automation increases the number of deals that are closed.
• Cost optimization. Control finances and reduce unnecessary expenses with KeepinCRM.

Characteristics

• Easy to use
• Sales automation
• 360 customer accounting
• Financial management
• Support for SMEs

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Nutshell: CRM + email marketing for B2B. Simple CRM for small businesses, helping B2B teams manage sales and automate email marketing. Easy to use and customize!

Main advantages

• Intuitive interface. Easy to learn and quickly adapt, no IT experts required.
• Sales automation. Nutshell simplifies routine tasks so you can focus on deals.
• Effective email marketing. Engage customers with personalized email campaigns.
• B2B focus. Designed to address the specifics of B2B sales and team needs.

Characteristics

• Ease of use
• Easy email marketing
• For B2B sales
• Quick implementation
• Clear analytics

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Salesforce Sales Cloud - The #1 CRM for small business! Build a powerful sales pipeline, analyze data, and increase profits. Intelligent tools for effective customer and deal management.

Main advantages

• Sales Growth. Optimize your sales pipeline and increase profits.
• Improved Relationships. Maintain customer connections at a new level.
• Effective Analytics. Get reports and forecasts for decision-making.
• Data Centralization. All customer information in one place.

Characteristics

• Easy implementation
• Sales automation
• Understandable analytics
• 24/7 support
• Profit growth

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