Find the perfect CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders, and payouts. A convenient tool for scaling your dropshipping business. Optimize your work and increase profit with CPAshka!

Key advantages

  • Dropshipping automation. Simplifies the accounting of orders, payments, and shipments, saving you time.
  • Easy dropshipper accounting. Automatic calculation of payouts and control over partner effectiveness.
  • Sales analytics. Detailed reports on profit, popular products, and market trends.
  • Integration with platforms. Connection with Prom, Rozetka, and others for convenient work.

Characteristics

  • Dropshipping automation
  • Convenient order accounting
  • Profit calculation
  • Integration with waybill (TTN)
  • Dropshipper management
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for product businesses, e-commerce, and the service sector. Optimize sales, automate processes, control customers, and increase profits with our CRM! Try it for free!

Key advantages

  • Increased sales. Optimize the sales funnel, increase customer loyalty, and increase profits.
  • Automation of routine. Forget about manual data processing, focus on business development.
  • Convenient warehouse management. Control inventory, avoid shortages and surpluses of goods.
  • Analytics and reports. Get valuable insights for making informed decisions.

Characteristics

  • Sales automation
  • Accounting for goods and services
  • Business analytics
  • User-friendly interface
  • Support in Ukrainian
LP-CRM
№3

Agile CRM

Agile CRM - CRM for product-based businesses. Unites sales, marketing, and customer support in a single system. Automate your sales funnel, attract more customers, and improve service!

Key advantages

  • All in one place. With Agile CRM, sales, marketing, and support are united for better interaction.
  • Sales growth. Optimize your sales funnel and increase profit with ease.
  • Automation of routine tasks. Forget about repetitive tasks, the system will do everything itself.
  • Relationship improvement. Keep a history of communication so that customers feel important.

Characteristics

  • CRM for products
  • Sales automation
  • User-friendly interface
  • Marketing + service
  • Agile CRM support
Agile CRM
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI, designed for product business. Optimize sales, automate routine and increase customer loyalty with smart tools and integrations. Track every step of the deal!

Key advantages

  • Increased sales. Automate sales processes, attract more leads and close deals faster.
  • Communication in one place. Telephony, email, chat - all in one system for effective interaction with clients.
  • Intelligent assistant. AI assistant automates routine, provides hints and helps make informed decisions.
  • User-friendly interface. Intuitive design, easy setup and quick team training.

Characteristics

  • CRM for products
  • Sales automation
  • Built-in telephony
  • AI sales assistant
  • Deal analytics
Freshworks CRM (Freshsales)
№5

Vtiger CRM

Vtiger CRM - a comprehensive platform for managing sales, marketing, and customer support, ideal for product-based businesses. Streamline your sales pipeline, automate marketing, and improve service in one place!

Key advantages

  • Sales growth. Streamline your sales pipeline, attract more customers, and increase profits.
  • Improved marketing. Automate campaigns, analyze results, engage target audiences.
  • 24/7 customer support. Provide quick solutions, increase customer loyalty.
  • Single Vtiger platform. Manage sales, marketing, and support from one place.

Characteristics

  • Sales automation
  • Centralized customer data
  • Marketing optimization
  • 24/7 customer support
  • Analytics and reports
Vtiger CRM
№6

amoCRM

amoCRM - CRM that increases sales of goods through integration with messengers. Automate communication with customers through chat funnels, bots, and omnichannel dialogues. Manage deals more efficiently!

Key advantages

  • Sales growth. Attract more customers and increase profits.
  • Omnichannel. Communicate with customers in a channel convenient for them.
  • Communication automation. Chatbots respond 24/7, saving you time.
  • Organized customer base. All customer information in one place.

Characteristics

  • Convenient CRM for goods
  • Sales automation
  • Integration with messengers
  • Chatbots for customers
  • Omnichannel communications
amoCRM
№7

Less Annoying CRM

Less Annoying CRM - a super-simple CRM built for small business, especially for inventory management. Forget complicated settings and unnecessary features. Organize your customers and deals without the headache!

Key advantages

  • Simple interface. Easy to learn, convenient to work with, focus on the main thing.
  • Understandable price. One simple price, no hidden fees!
  • Support is always there. Personal assistance when you need it.
  • Customer organization. Keep all customer information in one place.

Characteristics

  • Simple interface
  • Easy start
  • Sales automation
  • Convenient inventory management
  • Customer support
Less Annoying CRM
№8

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs that simplifies running a business. Manage customers, sales, and marketing in one place. A great solution for product businesses!

Key advantages

  • Sales automation. Automate routine tasks, freeing up time for business development.
  • Personalized marketing. Attract customers by sending them relevant offers.
  • Centralized management. Manage all customers and communications in one place.
  • Profit growth. Increase sales and customer loyalty with Keap.

Characteristics

  • Online inventory accounting
  • Sales automation
  • CRM for e-commerce
  • Convenient API integration
  • 24/7 support
Keap (ex-Infusionsoft)
№9

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM to increase sales of goods. Deep integration with Microsoft 365 and Copilot for automation and personalization of customer interactions. Optimize the sales funnel and increase profits!

Key advantages

  • 365 + Copilot. Integration with Microsoft 365 and Copilot - for convenient work and analytics.
  • Sales automation. Optimize the sales funnel and increase deal conversion.
  • Clear analytics. Get detailed reports and forecasts for informed decision-making.
  • Personalized experience. Create individual offers for each client.

Characteristics

  • Integration with 365
  • Copilot AI assistant
  • Sales automation
  • Analytics and reports
  • Deal management
Microsoft Dynamics 365 Sales
№10

SuiteCRM

SuiteCRM - Open source CRM perfect for product sales management. Flexible customization allows you to adapt the system to the needs of your business and product catalog. Free solution with wide functionality!

Key advantages

  • Open source. Full control and flexibility, adaptation to business needs.
  • Customization. Interface and functionality customization to fit your processes.
  • Integration. Easy integration with other systems for data integrity.
  • Savings. No license fees, reduced software costs.

Characteristics

  • Free CRM
  • Customization
  • Products under control
  • User-friendly interface
  • SuiteCRM Support
SuiteCRM
№11

OneBox OS

OneBox OS - CRM/ERP for product business. Manage processes, telephony, warehouse and document management in one system. Optimize sales and logistics with OneBox OS!

Key advantages

  • All in one place. Manage sales, warehouse, delivery and documents in one system.
  • Automation of routine. Forget about manual data entry and repetitive tasks.
  • Convenient business control. Get a complete picture of your business in real time, analyze indicators.
  • OneBox OS - flexible platform. Customize the system to your needs, integrate with other services.

Characteristics

  • Sales automation
  • Inventory management
  • Integration with telephony
  • Order management
  • Convenient document management
OneBox OS
№12

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses that sell goods. Manage customers, tasks, deals, warehouse and finances in one place! Ideal for inventory management and sales growth.

Key advantages

  • Everything in one place. Manage customers, deals, warehouse and finances in one system.
  • Clear interface. Intuitive design for quick learning and efficient work.
  • Sales optimization. Increase sales through data analysis and automation of routine tasks.
  • Saving time/money. Automate business processes and reduce administration costs.

Characteristics

  • Easy start
  • Customer base
  • Inventory management
  • Sales automation
  • User-friendly interface
KeepinCRM
№13

Bitrix24

Bitrix24 - CRM and workspace for trading goods! Automate sales, process orders from the contact center, and coordinate projects in a single system. Optimize your business with Bitrix24!

Key advantages

  • Convenient sales management. Track deals, automate the sales funnel, and increase conversion rates.
  • Data centralization. All information about customers and products in one place, easy access.
  • Marketing automation. Set up email newsletters, segment your audience, and increase loyalty.
  • Integration with tools. Connect messengers, telephony and more for effective communication.

Characteristics

  • Inventory accounting in CRM
  • Sales automation
  • User-friendly interface
  • Integration with 1C
  • Order management
Bitrix24
№14

Streak CRM

Streak CRM - CRM directly in your Gmail. Organize sales of goods with custom pipelines, track customers and increase profits without leaving your email. Perfect for the product business!

Key advantages

  • Integration with Gmail. Manage sales directly in your email, without switching between windows.
  • Custom pipelines. Customize sales stages to fit your unique business process.
  • Team collaboration. Share and edit customer information for the entire team.
  • Deal tracking. Monitor every deal, from first contact to close.

Characteristics

  • CRM for products
  • Integration with Gmail
  • Custom pipelines
  • User-friendly interface
  • Deal tracking
Streak CRM
№15

HubSpot CRM

HubSpot CRM - a free CRM for managing sales of goods. Marketing, sales and support - all in one platform. Streamline your sales funnel, automate processes, and increase profits!

Key advantages

  • Free start. Get a powerful tool without initial investments.
  • Unified platform. Marketing, sales, and support in one place.
  • Improved analytics. Track results and optimize strategies.
  • Easy scaling. Grow your business with flexible options.

Characteristics

  • Sales automation
  • Centralized customer data
  • User-friendly interface
  • Integration with marketing
  • Free start
HubSpot CRM
№16

KeyCRM

KeyCRM is a Ukrainian CRM for product business. It collects orders from all channels, simplifies communications, manages warehouse and provides analytics. Optimize your business with KeyCRM!

Key advantages

  • All in one place. Orders, communications and warehouse - a single system for effective management.
  • Clear analytics. Get clear reports for making informed decisions.
  • Automation of routine. Free up time for business development, not repetitive actions.
  • Ukrainian support. The KeyCRM team is always ready to help you in Ukrainian.

Characteristics

  • All channels in one place
  • Convenient warehouse analytics
  • Sales automation
  • Ukrainian language support
  • Integration with marketplaces
KeyCRM
№17

monday sales CRM

monday sales CRM - Flexible CRM system for sales teams of goods, built on the monday.com platform. Optimize processes, manage deals and increase sales with ease!

Key advantages

  • Full flexibility. Customize the system to your business needs, adapt processes easily.
  • Integration with monday.com. Use all the advantages of the monday.com platform for sales.
  • User-friendly interface. Intuitive design for quick learning and efficient work.
  • Sales optimization. Automate routine tasks and increase your team's profit.

Characteristics

  • Flexible and adaptive
  • Sales automation
  • Convenient integration
  • Real-time data analysis
  • Productivity improvement
monday sales CRM
№18

Binotel SmartCRM

Binotel SmartCRM - CRM for commodity business. 360° customer profile, sales analytics, convenient tasks and integration with Binotel telephony. Optimize order processing and increase profits!

Key advantages

  • 360° customer profile. The entire interaction history in one place for better service.
  • Sales analytics. Track performance, identify trends and improve strategies.
  • Task automation. Save time, automate routines and don't miss important details.
  • Integration with PBX. Convenient call and communication management directly in the system.

Characteristics

  • Convenient 360° customer card
  • Complete sales analytics
  • Telephony integration
  • Business process automation
  • 24/7 customer support
Binotel SmartCRM
№19

Capsule CRM

Capsule CRM - lightweight CRM for tracking customers, deals and projects. An ideal solution for the product business, it will help organize sales, track orders and improve communication with customers. Try it for free!

Key advantages

  • Simple data organization. Store contacts, deals and projects in one place, easily find the information you need.
  • Convenient deal management. Track sales progress, effectively manage the funnel and increase profits.
  • Improved communication. Communicate with customers more effectively, build strong relationships and meet their needs.
  • Optimization of cooperation. Simplify teamwork, share information and achieve common goals faster.

Characteristics

  • User-friendly interface
  • Deal accounting
  • Contact management
  • Easy implementation
  • Customer support
Capsule CRM
№20

SalesDrive

SalesDrive - CRM for online stores: automate sales! Integration with marketplaces, delivery services, payment systems and warehouse management. Optimize your business with SalesDrive!

Key advantages

  • Centralization of data. All information about customers, orders and goods in one place.
  • Sales optimization. Increase profits through data analysis and process automation.
  • Integration with everything. Easily connect marketplaces, delivery, payments and warehouse.
  • Automation of routine. Forget about repetitive tasks, SalesDrive will do everything for you.

Characteristics

  • Sales automation
  • All-in-one integrations
  • Convenient inventory management
  • Logistics optimization
  • SalesDrive: your sales drive
SalesDrive

CRM Systems Comparison

# Product Target audience Features Trial period Starting price
1CPAshkaDropshipping, e-commerceAccounting, automation, payoutsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, service sectorAutomation, customers, salesFree version for up to 50 orders per monthfrom $9/month
3Agile CRMProduct business, B2CAutomation, integration, supportFree plan (up to 10 users)from $8.99/month per user
4Freshworks CRM (Freshsales)Product business, salesSales automation, built-in telephony, AI analyticsFree planfrom $9/month per user
5Vtiger CRMProduct business, SMBsSales, marketing, support15-day trialfrom $15/month per user
6amoCRMSmall business, salesSales automation, messenger integration, omnichannel14 day testfrom $15/month per user
7Less Annoying CRMSmall business, tradeSimplicity, affordability, inventory management30 day trial$19/month per user
8Keap (ex-Infusionsoft)Entrepreneurs, SMBs, eCommerceCRM, automation, marketingTest (free of charge)from $159/month
9Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, Microsoft integration, Copilot, reporting.30 day trialfrom $65/month per user
10SuiteCRMSmall business, salesOpen source, flexibility, freeOpen Source (free)from $0/month (self-hosted)
11OneBox OSProduct business, CRM/ERPCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
12KeepinCRMSmall business, tradeCustomers, deals, warehouse7 day testfrom 290 UAH/user/month
13Bitrix24Small business, medium businessCRM, automation, collaborationFree planfrom $61/month (5 users)
14Streak CRMProduct business, SMBGmail integration, sales pipelines, customer trackingFree planfrom $59/month per user
15HubSpot CRMSmall business, startupsSales automation, free CRM, single platformFree planfrom $20/month per user
16KeyCRMProduct business, e-commerceOrders, communications, warehouseTest 14 daysfrom $19/month
17monday sales CRMSales teams, business, entrepreneursAutomation, sales funnel, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
18Binotel SmartCRMCommodity business, eCommerce360° profile, analytics, telephony-from 399 UAH/month per employee
19Capsule CRMSmall business, startupsCustomers, deals, projectsFree planfrom $18/month per user
20SalesDriveOnline stores, marketplacesAutomation, integration, optimizationTest 14 daysfrom 349 UAH/month

FAQ

?What is a Customer Relationship Management system?
It is a platform for automating sales, marketing, and customer support.
?What are the benefits of implementing such a system?
Improved communication with customers, increased sales, process automation, better data analysis.
?How to choose the optimal system?
Define business needs, budget, required functionality, and integrations.
?What to consider in system ratings?
Functionality, cost, user reviews, reliability, and support.
?Is integration with other services necessary?
Yes, integration with accounting, mail, telephony significantly increases work efficiency.