The 14 Best CRMs for E-commerce: Boost Your Sales!

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders and payments. Save time and increase profits! Optimize your dropshipping business today with CPAshka!

Business advantages

• Automation of payments. Calculation with dropshippers without errors and delays, saving time.
• Accounting of dropshippers. Convenient system for controlling and managing the partner base.
• Detailed analytics. Track efficiency, analyze sales and profits.
• Easy start. Intuitive interface, quick system setup.

Functionality

• Dropshipping automation
• Convenient order accounting
• Integration with Nova Poshta
• Counting drops incomes
• Easy sales reporting

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LP-CRM - Ukrainian CRM for e-commerce, product-based businesses, and service industries. Automate sales, manage clients, and increase profits. Optimize your sales funnel and improve customer service. With LP-CRM, your business will operate more efficiently!

Business advantages

• Intuitive interface. Easy to learn, quick to start working, everything is intuitive.
• Sales automation. Increase profits by automating routine tasks.
• Ukrainian support. Fast support in your native language, no language barriers.
• Integration with services. Easily connect the necessary tools for work.

Functionality

• Sales automation
• User-friendly interface
• Integration with platforms
• Reporting and analytics
• Ukrainian support

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Agile CRM - CRM for e-commerce that unifies sales, marketing, and service in a single interface. Automate your sales funnel, improve customer service, and increase your online store's profits!

Business advantages

• All in one place. Manage sales, marketing, and support from a single Agile CRM platform.
• Clear analytics. Track key performance indicators and improve strategies.
• Personalized marketing. Automate mailings and targeted offers for customers.
• Increased loyalty. Improve service and build strong relationships with customers.

Functionality

• CRM for e-commerce
• Sales integration
• Marketing in one place
• Customer support service
• Agile CRM: all in one

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Creatio (Sales) - low-code CRM for e-commerce with powerful process automation. Optimize sales, marketing, and service in one place. Extend CRM capabilities to meet the needs of your online business.

Business advantages

• Sales Automation. Optimize your sales funnel and increase profits by automating routine tasks.
• Personalized Experience. Increase customer loyalty by offering an individual approach based on data.
• Low-Code - Fast Changes. Adapt the platform to the needs of your business without involving programmers, quickly and easily.
• Seamless Integration. Connect the platform with other tools and systems for holistic business management.

Functionality

• Sales Automation
• Low-Code
• Process-Driven CRM
• For E-commerce
• Creatio Sales

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Odoo CRM - a powerful CRM integrated into the Odoo ERP ecosystem. The perfect solution for e-commerce: manage sales, automate marketing, improve customer service, and optimize all business processes from a single platform.

Business advantages

• Full integration. All data in one system, no gaps between departments.
• Sales growth. Effective lead and deal management for maximum profit.
• Data analysis. Get valuable insights to improve your strategy.
• Marketing automation. Attract customers with targeted campaigns.

Functionality

• Integration with ecommerce
• Sales automation
• Customer management
• Reporting and analytics
• Odoo: CRM in ERP

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OneBox OS - CRM/ERP for ecommerce: Automate business processes, telephony, warehouse, document management and more! All in one platform for effective management of your online store.

Business advantages

• All in one place. Business management: sales, warehouse, finance - all on one OneBox OS platform.
• Automation of routine. OneBox OS automates tasks, freeing up time for your business development.
• Sales growth. Optimize the sales funnel and increase profits with OneBox OS.
• Control and analytics. Get reports and analyze key indicators for decision-making.

Functionality

• CRM+ERP for e-commerce
• Business automation
• Effective management
• OneBox OS - all in one
• Ukrainian support

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Microsoft Dynamics 365 Sales - CRM for e-commerce with integration into the Microsoft 365 suite. Automate sales, improve customer service, and increase profits. Intelligent Copilot capabilities assist in decision-making.

Business advantages

• Connection with Microsoft 365. Simplifies work by connecting sales with other Microsoft tools.
• Copilot AI assistant. Improves decisions, provides advice, and automates routine tasks.
• In-depth analytics. Understand customers, predict trends, increase sales.
• Personalized experience. Create individual offers for each customer.

Functionality

• Sales optimization
• Integration with 365
• Copilot for analysis
• Process automation
• Clear analytics

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SalesDrive - CRM for e-commerce that combines all processes: marketplaces, delivery, payments, and warehouse. Automate your online store and increase sales with SalesDrive!

Business advantages

• SalesDrive Integration. Everything in one place: marketplaces, delivery, warehouse.
• Time Saving. Automate routine tasks, focus on sales.
• Sales Growth. Personalization, data analysis - increase profit.
• Convenient SalesDrive. Intuitive interface, quick access to data.

Functionality

• Sales automation
• Integrations at every step
• Easy order management
• User-friendly CRM interface
• E-commerce support

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Bitrix24 - CRM and workspace for ecommerce. Manage sales, communicate with customers through the contact center, coordinate projects - all in one place. Optimize your online store with Bitrix24!

Business advantages

• All in one place. All business tools: sales, marketing, support.
• Increased profits. Automate sales and attract more customers.
• Communication optimization. Effective interaction with customers at every stage.
• Convenient project management. Control tasks, deadlines and resources in one environment.

Functionality

• Sales automation
• Integration with stores
• Communication center
• Project management
• Ready-made solution for e-commerce

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Salesforce Sales Cloud - CRM #1 for e-commerce! Build effective sales funnels, analyze data and increase profits. Optimize every step of the customer journey and personalize the shopping experience. Scale your business with the CRM leader.

Business advantages

• Sales growth. Optimize the funnel, increase conversion and profit with Salesforce Sales Cloud.
• Personalization of interaction. Understand customers more deeply, offer relevant solutions and build loyalty.
• Effective analytics. Get valuable business insights, predict trends and make informed decisions.
• Business scaling. Easily adapt Salesforce Sales Cloud to the needs of your growing enterprise.

Functionality

• Sales optimization
• Profit growth
• Process automation
• Sales analytics
• Integration with platforms

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Less Annoying CRM - an extremely simple CRM, ideal for small e-commerce businesses. Without unnecessary complexity, it will help organize customers and online sales. Try Less Annoying CRM and forget about the chaos!

Business advantages

• Ease of learning. Intuitive interface, without unnecessary functions, quick start.
• Convenient customer management. The entire communication history in one place, nothing will be lost.
• Sales automation. Never miss a deal, reminders and tasks in the system.
• Ukrainian support. Fast and clear help, adapted to business needs.

Functionality

• CRM for e-commerce
• Easy to use
• Sales automation
• 24/7 customer support
• Integration with platforms

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SuiteCRM - A powerful open-source CRM that is flexibly customized to meet the needs of your ecommerce business. Optimize sales, improve customer service, and automate marketing campaigns. Free and open source!

Business advantages

• Open Source. Complete freedom of customization and integrations.
• Flexible Adaptation. Perfectly adapts to business needs.
• Cost Savings. No license fees, only implementation costs.
• Full Integration. Connect all sales channels in one system.

Functionality

• Open-source CRM
• Flexible customization
• E-commerce integration
• Sales automation
• Customer support

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HubSpot CRM - powerful yet free CRM for e-commerce. Manage marketing, sales, and customer support in one place. Integrate with your online store and increase profits!

Business advantages

• Free start. Start managing customers at no cost with a basic set of tools.
• One platform. Marketing, sales and support in one place for coordinated work.
• Full customer picture. Collect customer data for personalized interaction.
• Sales automation. Automate routine tasks and increase team efficiency.

Functionality

• Sales automation
• Integration with platforms
• Analytics and reports
• Free CRM
• Customer support

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Insightly - CRM for small and medium-sized businesses, combining customer and project management features. Integrations with popular e-commerce platforms will help optimize sales and increase marketing efficiency.

Business advantages

• Increased sales. Automate your sales funnel, find more opportunities and close deals faster.
• Project optimization. Manage projects efficiently, track progress and achieve results on time.
• Data integration. Unite all your data in one place for better customer understanding.
• SMB support. Solution designed for small and medium-sized businesses, taking into account their needs.

Functionality

• CRM for e-commerce
• Integrations for SMB
• Projects + CRM
• Support for business
• Increased sales

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