Compare options and make a choice

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits with our convenient and affordable system!

Platform advantages

  • Understandable interface. Easy to learn, simple to use, quick to adapt.
  • Sales automation. More deals, less routine, profit growth.
  • Real-time analytics. Track metrics, make informed decisions, optimize strategy.
  • Ukrainian language support. Quick and quality assistance from local experts.

Functionality

  • Sales automation
  • User-friendly interface
  • 24/7 support
  • API integration
  • Real-time reporting
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders and payments. Optimize your business with our CRM! User-friendly interface and powerful tools for scaling.

Platform advantages

  • Automation of accounting. Convenient accounting of dropshippers, orders and payments in one place. Minimize manual work!
  • Accurate payout calculations. Automatic calculation of payments to dropshippers, avoiding errors and delays.
  • Convenient order management. Track order statuses, manage delivery and communicate with customers.
  • Analytics and reports. Get data on sales, dropshippers and profit to make informed decisions.

Functionality

  • Dropshipping automation
  • Convenient partner accounting
  • Real-time reporting
  • Ukrainian interface
  • 24/7 support
CPAshka
№3

Capsule CRM

Capsule CRM - lightweight and intuitive CRM for managing contacts, deals, and projects. Streamline your business with a simple and effective system!

Platform advantages

  • Easy to use. The intuitive interface allows you to quickly adapt and work efficiently.
  • Organization of contacts. Keep all customer information in one place for better interaction.
  • Deal management. Track deal progress to avoid missing opportunities and increase sales.
  • Collaboration. Teamwork on projects becomes transparent and productive.

Functionality

  • Easy to use
  • Contact management
  • Deal tracking
  • Project management
  • Mobile app
Capsule CRM
№4

KeyCRM

KeyCRM is a Ukrainian CRM for effective business management. Collect orders from all channels, control communications and warehouse, and get detailed analytics. Optimize your business with KeyCRM!

Platform advantages

  • All in one place. Manage sales, warehouse, delivery and customers from a single platform.
  • Saving time and money. Automate routine to focus on business development.
  • Ukrainian support. Get quick help from a team that understands your business.
  • Business scaling. Grow faster with powerful analytics tools.

Functionality

  • Channel integration
  • Sales automation
  • Warehouse accounting
  • Business analytics
  • Ukrainian support
KeyCRM
№5

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for sales management, pipeline construction, and data analysis. Optimize customer interaction, increase profits, and make informed decisions based on powerful analytics.

Platform advantages

  • Increased sales. More deals thanks to an optimized funnel and data analytics.
  • Personalized approach. Communicate with customers like never before, knowing their needs.
  • Effective collaboration. Unite teams for better results and a shared vision.
  • Real-time analytics. Make informed decisions based on up-to-date reports.

Functionality

  • Sales automation
  • Convenient analytics
  • Personalization
  • Integrations
  • Cloud solution
Salesforce Sales Cloud
№6

Nutshell

Nutshell is a CRM and email marketing in one for B2B teams. A user-friendly interface, sales automation, and powerful email marketing tools will help you attract more customers and increase profits.

Platform advantages

  • Easy to understand interface. Easy to learn, quick to work, maximum benefit.
  • Built-in email marketing. Send emails, track results right here.
  • Collaboration. The team is always up to date, no missed opportunities.
  • Sales automation. More deals, less routine, profit growth.

Functionality

  • Easy to use
  • B2B orientation
  • Email marketing
  • Sales automation
  • Convenient integration
Nutshell
№7

OneBox OS

OneBox OS - CRM/ERP platform for business automation: sales, warehouse, production, telephony and document management in a single system. Optimize all processes with OneBox OS!

Platform advantages

  • All in one place. All business processes, from sales to documents, in a single OneBox OS system.
  • Work efficiency. Optimize routine, increase team productivity and profit.
  • Customization flexibility. OneBox OS adapts to the needs of your business, not vice versa.
  • Clear analytics. Control key indicators, make informed decisions.

Functionality

  • All in one place
  • Process automation
  • Convenient telephony
  • Inventory and document management
  • Business support
OneBox OS
№8

Agile CRM

Agile CRM: A CRM system that unites sales, marketing, and service departments in a single interface. Optimize business processes and improve customer interaction with Agile CRM!

Platform advantages

  • All in one place. Sales, marketing, and support - a single interface for efficient work.
  • User-friendly interface. Easy navigation and quick access to the necessary tools.
  • Routine automation. Automate tasks and focus on business development.
  • Increased sales. Effective tools for lead generation and closing deals.

Functionality

  • All in one place
  • Process automation
  • User-friendly interface
  • 24/7 customer support
  • Sales growth
Agile CRM
№9

Streak CRM

Streak CRM - CRM inside Gmail. Easily manage sales, hiring, customer support, and other processes directly from your email. Customize pipelines to fit your needs and automate your workflow.

Platform advantages

  • Gmail integration. All customer work directly in your email, without switching.
  • Custom pipelines. Customize the sales funnel to fit your business needs.
  • Collaboration. Team access and real-time collaboration on deals.
  • Reporting and analytics. Track deal progress and analyze sales performance.

Functionality

  • Integration with Gmail
  • Custom pipelines
  • Sales automation
  • Email tracking
  • Collaboration
Streak CRM
№10

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: a complete customer view (360°), sales analytics, convenient task management, and PBX integration. Optimize business processes and increase profits!

Platform advantages

  • Customer at your fingertips. The entire communication history and customer data in one place.
  • Analytics for growth. Clear reports will show weaknesses and growth opportunities.
  • Task automation. Automate routine tasks to avoid losing important things.
  • Telephony integration. Connect telephony with the system for effective communication.

Functionality

  • 360° customer card
  • Sales analytics
  • PBX integration
  • Task management
  • Business automation
Binotel SmartCRM
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI assistant. Increase sales and automate routine! Ideal for small and medium-sized businesses. Try it for free!

Platform advantages

  • All in one place. Phone, email and AI - in a single sales platform.
  • Sales growth. AI assistant helps close more deals faster.
  • Easy integration. Easy to connect to other tools you already use.
  • Easy implementation. Intuitive interface, quick start.

Functionality

  • Simple interface
  • Sales automation
  • Telephony integration
  • Real-time reporting
  • AI assistant support
Freshworks CRM (Freshsales)
№12

Insightly

Insightly is a CRM with project management features, ideal for small and medium-sized businesses. Automate sales, manage projects, and improve customer relationships with integrations with popular services.

Platform advantages

  • Project management. Organize tasks, deadlines, and resources in one place for greater productivity.
  • Easy integration. Easily integrate with your favorite Google, Microsoft, and other tools.
  • Sales growth. Increase profits with automation and improved customer management.
  • All in one place. Contacts, deals, and projects - all in one system for your business.

Functionality

  • CRM for SMB
  • Projects + integrations
  • Clear interface
  • Sales automation
  • Customer support
Insightly
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for efficient sales. Deep integration with other Microsoft 365 products and Copilot capabilities for automating routine tasks and smart prompts. Increase sales, improve customer experience!

Platform advantages

  • Integration with Microsoft 365. Work with Outlook, Teams, and other familiar tools without unnecessary switching.
  • Copilot for Sales. Get a smart assistant that automates routine tasks and provides prompts.
  • Sales growth. Optimize the sales funnel, increase profits and customer satisfaction.
  • Personalization. Customize the system to your business needs, not the other way around.

Functionality

  • Integration with 365
  • Copilot for Sales
  • Routine automation
  • Real-time reporting
  • CRM Scalability
Microsoft Dynamics 365 Sales
№14

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation built specifically for entrepreneurs. With Keap, it's easy to organize your customer base, automate email marketing, and optimize sales, saving time and increasing profits.

Platform advantages

  • Marketing automation. Attract more customers without spending all your time on routine tasks. Create personalized campaigns.
  • Contact management made easy. Organize customer data in one place for better service and sales.
  • Sales on autopilot. Create a sales funnel that works for you 24/7, increasing profits.
  • Saving time and money. Free yourself from routine tasks to focus on business development and profit growth.

Functionality

  • Sales automation
  • Intuitive interface
  • Clear analytics
  • 24/7 support
  • Personalized Marketing
Keap (ex-Infusionsoft)
№15

Vtiger CRM

Vtiger CRM - the only platform for effective sales, marketing and customer support management. Optimize business processes, increase sales and improve service quality with Vtiger CRM!

Platform advantages

  • All data in one place. Consolidated customer information for better service.
  • Increase sales. Optimize your sales funnel and close more deals.
  • Improved support. Quick response to customer requests.
  • Saving resources. Automate routine tasks to work more efficiently.

Functionality

  • Sales automation
  • Data centralization
  • 24/7 customer support
  • Analytics and reports
  • Integration with other services
Vtiger CRM
№16

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize business processes and increase sales with KeepinCRM!

Platform advantages

  • Convenience. Intuitive interface, easy to learn how to work.
  • All in one. Manage customers, deals, warehouse and finances in one place.
  • Business support. Optimizes team work, increases productivity and profit.
  • Simplicity. Does not require special skills, quick implementation.

Functionality

  • Simple interface
  • Business automation
  • Convenient customer management
  • Accounting of finance and warehouse
  • Support for SMEs
KeepinCRM
№17

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Optimize business processes, improve customer interaction and increase profits with Creatio!

Platform advantages

  • Sales automation. Automate routine tasks and increase profits.
  • Personalized experience. Create a unique interaction with each client.
  • Easy setup. The platform adapts to the needs of your business.
  • Quick implementation. Get started with the platform in the shortest possible time.

Functionality

  • Process automation
  • Low code, speed
  • Convenient, intuitive CRM
  • Flexible platform customization
  • Business scaling is easy
Creatio (Sales)
№18

SuiteCRM

SuiteCRM: powerful open source CRM for businesses of all sizes. Flexible customization, extensive integration capabilities, and scalability. Streamline your sales, marketing, and customer support!

Platform advantages

  • Open Source. Full control over data and functionality, no hidden costs.
  • Flexible adaptation. Customize to the needs of your business, integration with other systems.
  • Cost savings. No license fees, you only pay for support and development.
  • Full customization. Change everything to fit your company's needs, customize the interface.

Functionality

  • Open Source
  • Flexible setting
  • Secure solution
  • Business automation
  • User-friendly interface
SuiteCRM
№19

HubSpot CRM

HubSpot CRM: Free platform for marketing, sales and support. Organize customer work, automate processes and improve your business results. All in one place!

Platform advantages

  • Free database. Start with basic functions without investment.
  • All tools together. Marketing, sales and support in one place.
  • Easy to understand interface. Easy navigation and quick platform mastering.
  • Business scaling. Develop by adding the necessary functions over time.

Functionality

  • Free CRM!
  • Single platform!
  • Marketing + sales!
  • Customer support!
  • Easy to use!
HubSpot CRM
№20

Apptivo

Apptivo is a comprehensive suite of business applications with CRM at its core, ideal for small and medium-sized businesses. Streamline sales, marketing and customer service in one place!

Platform advantages

  • All in one place. Manage all aspects of your business from a single Apptivo platform: sales, marketing, support and more.
  • Cost savings. Replace many individual programs with one comprehensive suite, reducing costs.
  • Sales growth. Effectively attract leads, automate your sales funnel and increase profits.
  • Improved interaction. Easily collaborate with your team and clients, providing an excellent experience.

Functionality

  • CRM for SMB
  • Application suite
  • User-friendly interface
  • Business automation
  • Flexible customization
Apptivo
№21

Bitrix24

Bitrix24 - CRM and workspace in one! Automate sales, manage projects, communicate with customers through the contact center. Everything for the effective operation of your business. Try it for free!

Platform advantages

  • Sales automation. Increase profits with automated funnels and reports.
  • Communication in one place. All customer messages in Bitrix24 - no missed requests.
  • Effective teamwork. Shared projects, tasks, and calendars for smooth operation.
  • Convenient contact center. Process requests from all channels in one interface.

Functionality

  • Sales automation
  • Integration with mail
  • Project management
  • User-friendly interface
  • 24/7 support
Bitrix24
№22

Zoho CRM

Zoho CRM - cloud-based CRM for automating sales, marketing, and customer support. Streamline business processes, increase sales, and improve customer engagement. All in one place!

Platform advantages

  • Increase sales. Focus on deals, and Zoho CRM will take care of the routine.
  • Increase loyalty. Personalize interactions and build strong relationships.
  • Marketing optimization. Automate campaigns and track their effectiveness.
  • Service improvement. Quickly resolve customer issues and increase satisfaction.

Functionality

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Integration with other services
  • Customer support
Zoho CRM
№23

Close

Close - CRM for sales teams looking to increase sales. Focus on calls, email newsletters and automation. Ideal choice for active sales!

Platform advantages

  • Calls + Email in one. Everything for communication in one place, without switching.
  • Sales automation. Free up time from routine, focus on deals.
  • Real-time reporting. Analyze team successes, improve results.
  • Integration with other tools.. Easily combine Close with your favorite apps.

Functionality

  • Simple interface
  • One-click calls
  • Email automation
  • Convenient reports
  • 24/7 support
Close
№24

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail makes customer management simple and convenient. Increase sales efficiency and build strong relationships with Copper!

Platform advantages

  • Integration with Gmail. Work with customers directly from your email, without switching between tabs.
  • Automation of routine. Copper updates data and reminds you of important things.
  • Intuitive interface. Easy to learn, quick to start using effectively.
  • A complete picture of the client. The entire communication history in one place, always at hand.

Functionality

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
  • Customer Support
Copper

CRM Comparison Table

# CRM Target audience Features Trial version Price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom 9 $/month
2CPAshkaDropshippers, eCommerceOrder accounting, payments, automationFree for the first 100 leadsfrom $5/month
3Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
4KeyCRMSmall business, eCommerce, tradeOrders, communications, analytics14 days trialfrom $19/month
5Salesforce Sales CloudSales, marketing, managementSales automation, contact management, sales analytics30-day trialFrom $25/month per user
6NutshellB2B, sales, marketingCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
7OneBox OSSmall business, medium businessAutomation, integration, optimizationSome applications are freefrom $1.99/month (per 1000 records)
8Agile CRMSmall business, SaaSMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/month per user
9Streak CRMSmall businesses, startupsGmail integration, pipelines, automationFree planfrom $59/month per user
10Binotel SmartCRMSmall business, medium business360° Customer, automation, analytics-from 399 UAH/month per employee
11Freshworks CRM (Freshsales)SMB, salesCRM, telephony, automationFree planfrom $9/month per user
12InsightlySMB, sales, marketingCRM, project management, automation14 day trialfrom $29/month per user
13Microsoft Dynamics 365 SalesAny business, salesCRM, automation, integration30-day trialfrom $65/month per user
14Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, salesTrial (free of charge)from $159/month
15Vtiger CRMSmall business, enterprisesSales, marketing, support15 day testfrom $15/month per user
16KeepinCRMSmall business, medium businessCustomers, Deals, TasksTest 7 daysfrom 290 UAH/user/month
17Creatio (Sales)Small, medium businessSales automation, customer management, low codeFree trial accessprice on request
18SuiteCRMAll types of business, small and medium business, large enterprisesOpen source, flexibility, integrationOpen Source Software (free)from $0/month (self-hosted)
19HubSpot CRMSmall business, marketingFree CRM, automation, integrationFree planfrom $20/month per user
20ApptivoSmall business, medium businessCRM, Automation, IntegrationFree trialfrom $15/month per user (annual payment) or $20/month month-to-month
21Bitrix24SMBs, enterprisesCRM, automation, communicationsFree planfrom $61/month (5 users)
22Zoho CRMSmall business, enterprisesSales automation, contact management, marketing campaignsFree plan (up to 3 users)from $20/month per user
23CloseB2B, salesCalls, Email, Automation14 days testfrom $49/month per user
24CopperSales, marketing, customersGmail integration, sales automation, relationship management14 day testfrom $29/month per user

FAQ

?What is a customer relationship management system?
It is software for automating sales, marketing and customer support, which helps to improve relationships with them
?How to choose the right platform?
Consider business needs, budget, integrations with other tools and user feedback
?What are the benefits of implementing such a system?
Increased sales efficiency, better understanding of customers, marketing optimization and improved service
?Is training required to use the system?
Most platforms offer training materials, but additional training may be required for more complex functions
?Can it be integrated with other programs?
Yes, many platforms easily integrate with email, calendars, telephony and other business tools